In the words of Sir Winston Churchill “Come then, let us go forward together with our united strength.” As more and more people nationwide brace for the immense human, economic, and social cost of the COVID-19 pandemic, we want to reassure everyone. We the staff, management and Board of Directors of MTN Nigeria and the MTN Foundation are committed to doing all we can to help you stay connected and support efforts to contain the outbreak. We are in this together.
COVID-19 is a new test of our collective strength. In response, we have deployed the first phase of a broad set of investments in support of the national effort to contain it. Including:
– Supporting government response efforts:
o Supporting government (Federal and State) with communication systems, analytical response management and risk profiling
o Over N500 million worth of airtime, data and analytics, through the Nigerian Governors’ Forum (NGF) in support to State governments tofacilitate communications during travel restrictions.
– Connecting medical personnel: Over N1.4 billion worth of airtime, data and devices for connectivity support to frontline health agencies including NCDC.
– Connecting customers with essential health information: Free data access to be used to access websites with validated information on COVID.
– Making it easier to stay in touch and support each other:
o Up to 300 free SMS per month for all our subscribers, ensuring they can communicate with loved ones;
o MTN has partnered with Ayoba, a messaging OTT provider, to grant free daily data access to its subscribers.
o Free money transfers using the MoMo Agent Network from Y’ello Digital Financial Services.
During this extraordinary time, it is vital that we are able to stay connected to the people we love, and to the tools and information we need to live and work. We understand this, and recognise the immense importance of reliable telecommunications services during this period and have taken the necessary steps to ensure that the services we provide remain available to our customers, in spite of the disruption. This is why our initial priority has been to focus internally on our systems, processes, structures.
Despite this, it is important to understand that our networks have come under unprecedented pressure as demand has grown rapidly. While all networks ensure there is significant redundancy in place to support peak periods, the level of demand we are seeing consistently exceeds those levels and so, with our regulator, policymakers and colleagues in the industry, we are focused on increasing capacity and sustaining that capacity where it is most needed.
As we continue to work with our stakeholders to assure operational sustainability, we are concentrating on the areas where we can provide the most effective support to the Federal and State governments. A significant part of our commitment is to ensure that our infrastructure can be utilised effectively by health services to guarantee they can carry out their duties. That’s why we have partnered with the NCDC to provide its staff with access to voice and data services, telephones and toll-free lines to co-ordinate their response. The NCDC is at the frontline of our response and needs to be given every chance to contain COVID-19.
We are supporting government at federal and state levels with communication systems, analytical response management and risk profiling. These tools will enhance the capacity and preparedness of each state to manage the outbreak proactively, enabling them to identify the vulnerable segments of the population who require social intervention during the lockdown. In addition, we are partnering with State Governments through the Nigerian Governors Forum to ensure they stay connected during this period and continue to deliver governance remotely. We are committed to providing this support for as long as necessary and will expand it if the pandemic becomes more acute.
One of the most important needs in this digital age is the ability to access reliable, validated information about the nature of this pandemic and how to protect yourselves. That is why our partnership with the NCDC includes a channel enabling the distribution of health information to all our subscribers as needed, and free access for subscribers seeking information from the NCDC through their toll-free lines or on the NCDC and Federal Ministry of Health websites.
We know that many of us are complying with the government’s order to stay at home. To ensure that all our subscribers, but most importantly those in the most vulnerable situations, can continue to communicate with and support their loved ones and friends, we are providing every subscriber with up to 300 free SMS messages per month; and our Y’ello Digital Financial Services subsidiary has suspended transaction fees for all money transfers using the MoMo Agent Network.
Recognising the challenges currently faced by small businesses at this time, MTN – which serves about 2000 SMEs, has also provided all SME customers of its enterprise business with one less thing to worry about: 30 days grace on their March invoices. SME’s unable to pay March invoices will enjoy uninterrupted services through April. This ‘grace period’ is aimed at mitigating the impact of the shutdowns on small businesses, which are the engine of our economy. It will be further assessed as the situation evolves.
Finally, we understand that access to telecommunication services is only one aspect of the solution that Nigeria needs. Access to healthcare, including the ability to identify and contain the infection, is vital. That is why the MTN Foundation has committed N500 million towards addressing emerging medical needs.
The MTN Chairman Ernest Ndukwe said; “The threat that COVID-19 represents to Nigeria requires an unprecedented response from the public and the private sector. We must all work together to develop and deliver the solutions that will allow us to contain this threat and protect the most vulnerable in our communities across the country.
This first phase of support is targeted at the interventions that we are best positioned to deliver at this stage. As the situation evolves, we are fully committed to deepening and extending these commitments in order to provide all the support we can to the government, and to our people. It is only by working together, that we can overcome this challenge. I would like to take this opportunity to recognise the collaborative spirit with which all stakeholders are working to contain COVID-19.
We all have a role to play in stemming the upheaval we have seen brought on by this pandemic globally. To protect each other, our families and keep the most vulnerable in our communities healthy we must all make it a priority to STAY SAFE. Listen to health experts, be disciplined about personal hygiene and practice social distancing. Working together, we can change the course of this pandemic. And because ‘We are good together,’ we will get through this.”
Lakinbofa Goodluck
Public Relations Manager
Zenith Bank Plc has announced the opening of a new branch in Manchester, United Kingdom, marking another significant milestone in the bank’s international growth and its commitment to strengthening financial connections between Africa and global markets.The official opening ceremony, scheduled to hold on Tuesday, March 17, 2026, is expected to attract government officials from Nigeria and the United Kingdom, regulators, investors, customers, and business leaders from both countries, underscoring the growing economic ties and investment opportunities between the two markets.The new Manchester branch will complement Zenith Bank’s existing operations in the United Kingdom and serve as a strategic hub for supporting businesses engaged in international trade and investment. Through the branch, the bank will provide corporate banking, trade finance, treasury and related financial services to clients operating across the United Kingdom, Europe and Africa.Speaking ahead of the launch, the Group Managing Director/Chief Executive Officer of Zenith Bank Plc, Dame Dr. Adaora Umeoji, OON, said: “The opening of our Manchester branch represents another important step in Zenith Bank’s growth as a leading African financial institution connecting businesses and markets across continents. Manchester is one of the United Kingdom’s most dynamic commercial centres, and our presence here will further strengthen financial connections between businesses in the UK and opportunities across Africa’s rapidly expanding markets.”Founded in 1990 by its Founder and Chairman, Jim Ovia, CFR, Zenith Bank has grown into one of Africa’s most respected banking institutions, boasting a robust capital base and a remarkable history of year-on-year profitability. Built on a strong foundation of people, technology and service, the Bank has consistently delivered innovative financial solutions while maintaining a disciplined approach to growth and risk management. The impressive performance of the Bank has consistently earned it excellent ratings, recognition and endorsement from local and international agencies and institutions.Headquartered in Lagos, Nigeria, Zenith Bank operates over 500 branches and business offices across the 36 States of the Federation and the Federal Capital Territory (FCT). The Bank currently operates subsidiaries in several African countries including Ghana, Sierra Leone, Gambia, and Cote d’Ivoire, while maintaining a presence in major international financial centres including the United Kingdom, France, UAE and China. In recent years, Zenith Bank has continued to expand its international network as part of its strategy to support global trade and investment flows involving Africa.Manchester, widely regarded as one of the United Kingdom’s most vibrant economic centres, hosts a diverse base of businesses across sectors such as manufacturing, engineering, logistics, technology and consumer goods. The city’s strong commercial ecosystem and international outlook align closely with Zenith Bank’s expertise in corporate banking, structured finance and trade finance.The Manchester branch will work closely with the Bank’s London operations and its broader international network to support clients seeking to expand across markets and unlock new opportunities in both the United Kingdom and Africa.
