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Leadway Assurance Company In Trouble Over Multi-Million Naira Fraud – Customer Claims

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An Abuja-based man, Jolayemi Woleola has accused an insurance corporation, Leadway Assurance Company of fraud.

He described the attitude and disposition of the company to his insurance claim as appalling, disappointing, annoying and frustrating.

Jolayemi said Leadway Assurance Company came up with different excuses and outright lies to avoid the fulfilment of their obligation towards him.

The statement reads in part, “I entered into a vehicle insurance contract with Leadway covering my Mercedes Benz E 300 2017 model. The insured car was involved in an accident with a trailer on Kubwa express in Abuja on 23/07/2021.

“I presented my claim to Leadway after relevant documents like the police report were issued. The Leadway insurance has maliciously refused to reinstate me to the position I was in prior to the accident.

“Leadway has been coming up with excuses including outright lies to refuse the fulfilment of their obligation towards me.

“Leadway started from questioning the veracity of an accident which threatened my life to outright lies of claiming to visit the hospital where I was treated of bleeding and being told no patient was treated on that day to twisting outright glaring facts as to the value of the Vehicle prior to insuring same.

“They did not go to the hospital and they lied that they went there. When I went back to the hospital, I requested for CCTV footage of the said day that I came to the hospital, the hospital management asked me why and I showed them Leadway letter.

“The hospital said nobody came to their hospital and they said they don’t even discuss their patients’ medical reports or histories with third parties. They decided to issue a medical report to me which I sent to Leadway again.

“The company went as far as making false allegations against me just in a bid to unjustly refuse reinstating my vehicle back to the position it was before the accident.

“Even a demand that I want the vehicle fixed as opposed to being paid cash for the claim has been recalcitrantly treated by Leadway. I think it is pertinent to let the world know of the disposition of Leadway towards insurance claims as evidenced by my situation.

“The pertinent question is – with attitude such as displayed by Leadway, what is the hope for insurance and adequate/efficient service delivery in Nigeria.”

“At a time when public perception of the concept of insurance as a financial tool of protection is low and Nigerian Government’s effort to improve service delivery in the insurance sector and build confidence in the sector, the attitude and disposition of Leadway as a major player in that sector is appalling, disappointing, annoying and frustrating,” he added.

But in a letter to Jolayemi Woleola from Leadway Assurance Company, which was dated September 10, 2021 and signed by Okanke Eze of Claims Department and E.0. Soje for Divisional Director, the company accused the policyholder of breaching the “policy terms and condition guiding the principles of insurance”.

In the letter titled, ‘Re: Our Claim No: AB21C000098PM Our Policy No: PM210002781 AB Accident Involving Mercedes Benz E 300 With Reg No. RBC 123 BL on 23/07/2021 Insured: JOLAYEMI WOLEOLA,’ Leadway said it would only offer N3,769,941.56, which translates to N3,711,755.09 payment after deduction for “Less 1.75% contribution for betterment on replaced items”.

It said among other things, “You disclosed to us that the vehicle was purchased in April, 2021 while the first servicing was done in Lagos before bringing it to Abuja. However, we discovered that the vehicle was sold via auction on 08/09/2020 with primary damage to front end, secondary damage right front and airbags not reinstalled. Being an accident vehicle, the maximum sum insured value is N7,250,000.00 as against the sum insured of N15million placed on same.

“You will agree that this is misrepresentation of facts and breach of utmost good faith which goes to the root of every insurance contract and make void of the contract from inception.

“Furthermore, we observed that an estimate of repairs of N13,443 ,982.77 from Mercedes Benz, Barbados was presented to us when you know fully well that you do not have maintenance records with them. You may refer to the maintenance garage clause in your policy which states that ‘It is hereby declared and agreed that in the event of an accident involving the vehicle covered by this policy, the insured is restricted to obtaining estimate of repairs from maintenance garage engaged for regular maintenance activities or repairs for at least six (6) months prior to the incident or loss.’

“Meanwhile, we discovered that the repairs of the Mercedes Benz E 300 car was usually carried out at Dawab Auto repairs situated along Kubwa Express Abuja. Therefore, going to Barbados other than your usual repairing garage is a pointer that you want to make profit from insurance. This act is also against the principles of insurance as the purpose of insurance is to indemnify you by putting you to the position you were immediately prior to the loss.”
In another letter to Jolayemi Woleola dated October 5, 2021 and signed by Okanke Eze of Claims Department and Onasanya Mustapha for Divisional Director, Leadway Assurance Company said, “We refer to your mail of 17th September, 2021 and letter dated 15th September, 2021 respectively in which you rejected our offer of N3,769,941.56 given to you without prejudice.

“However, we have gone through all the receipts and invoices you attached to your letter under reference and it further indicates that you concealed material facts about the vehicle before insuring same with us. The implication of concealing material facts ab initio qualifies for repudiation of the claim as this makes the contract void.”

It insisted it would not improve its offer, saying, “In view of the above, we have graciously allowed the claim by giving you an offer rather than outright repudiation of the claim as such, we will not be able to improve on the settlement offer and urge you to execute the discharge voucher earlier sent to you to enable us conclude action on the claim and mark our file closed. We look forward to receiving from you shortly.

It further said, “Please be informed that you breached the principle of utmost good faith as you made underwriters believe that you just purchased the car in April 2021 and was yet to register it with Barbados before insuring with us.
“You told us the same thing on the first and second claims. You stated in your mail of June 9, 2021 and August 13, 2021 respectively that you just purchased the car in April 2021 and did the first servicing in Lagos before bringing the car to Abuja and service lasts for 6 months which makes you not to register with Barbados before the accident happened’.
You never mentioned to us that the car was an accident vehicle and you carried out repairs on it prior to insurance cover as evident in your mails under reference. This act is misleading as you already know that the accident vehicle you purchased via custom auction in September 2020 has a lot of issues ranging from key problems, airbags, and other internal issues that underwriters cannot see during the physical pre-loss inspection and this information was concealed.

“To further attest that you want to make profit from insurance, some of the items that are still required to fix the car now with the present damaged condition, the parts that were purchased at N50,000.00, you brought estimate from Barbados charging over N400,000.00 for same parts.

“The side mirror you replaced for N150,000.00, you want us to pay N736,215.00 and N286,693.00 for low arm that is sold for N80,000.00 at shop where you bought same before and you are aware the parts are still available. (Attach herewith is copy of estimate of repairs from Kris-Mekino Investment Co. Ltd. dated 23rd September 2021 confirming the same amount for those items). We have established from the various documents that you carried out massive repairs in Lagos with reasonable cost. It is important to note that the purpose of insurance is to indemnify you by putting you to the position you were immediately prior to the loss. The reason we gave you an offer that was adequate to reinstate the car back to its position before the purported accident.”

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Abuja-Kaduna Train: Opeifa Denies NRC’s Involvement in Ticket Racketeering, Blames Scammers and High Demand

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……..NRC Introduces Double Verification to Curb Racketeering

The Managing Director of the Nigerian Railway Corporation (NRC), Dr Kayode Opeifa, has denied allegations that the corporation deliberately creates artificial scarcity of train tickets on the Abuja-Kaduna Train Service (AKTS) to facilitate their resale at inflated prices through unauthorised agents.

The controversy followed a viral social media video by Instagram blogger Faizah Raji, who operates under the handle @wearegst, alleging that the corporation deliberately withholds tickets from its official electronic ticketing platform and makes them available through agents at exorbitant prices.

In the video, titled “The NRC Is Stealing Its Own Tickets to Resell,” the blogger claimed that she was unable to obtain a ticket through the official booking portal but subsequently purchased one from an agent at twice the official price.

Responding to the allegations, the NRC management described the claims linking the corporation to the alleged racketeering as misleading, insisting that the corporation does not directly buy or sell tickets on the Abuja-Kaduna corridor.

According to the management, electronic ticketing on the standard-gauge rail services operates under a Public-Private Partnership (PPP) arrangement, with private concessionaires responsible for ticket sales.

SecureID/TPS handles ticketing for the Abuja-Kaduna Train Service, while Global Software Digital Solutions (GSDS) manages the Lagos-Ibadan Train Service. Fane Warri-Itakpe Ticketing Solutions Limited is responsible for ticketing on the Warri-Itakpe Train Service.

The NRC said the concessionaires were approved by the Infrastructure Concession Regulatory Commission (ICRC) and the Federal Executive Council (FEC) before 2023.

Explaining the persistent difficulty passengers face in securing tickets, the corporation attributed the situation largely to a significant imbalance between passenger demand and the number of seats available.

According to the NRC, demand for train services on the Abuja-Kaduna corridor has exceeded available capacity by more than tenfold, putting considerable pressure on the ticketing system.

The management maintained that the reported experience of purchasing a ticket through an agent did not, in itself, establish that the corporation was responsible for creating artificial scarcity or facilitating the alleged resale.

It also warned passengers against patronising unofficial ticket agents, stressing that those who purchase tickets outside approved channels do so at their own risk.

The corporation explained that the Federal Government introduced the National Identification Number (NIN) requirement for train ticket purchases following the 2022 Abuja-Kaduna train attack, as part of measures to improve passenger identification and curb ticket racketeering.

However, it said suspected fraudsters had devised ways of obtaining multiple NINs to purchase tickets for resale to unsuspecting travellers.

To address the challenge, the NRC introduced a double-verification process in 2025, requiring passengers to undergo NIN verification and present personal identification before boarding.

The corporation said its ticketing and verification system is integrated with the database of the National Identity Management Commission (NIMC), enabling officials at Idu and Kubwa in Abuja, as well as Rigasa in Kaduna, to verify the identity and photograph associated with the NIN used to purchase a ticket.

The management, however, acknowledged that the Rigasa station in Kaduna lacks an adequate access-control system, a shortcoming it said could occasionally allow agents linked to ticket scams to overwhelm security personnel.

The introduction of a second verification process, modelled on the system used at Terminal 2 of the Murtala Muhammed International Airport in Lagos, is intended to strengthen checks and prevent passengers from travelling with tickets purchased using another person’s identity.

As part of efforts to address complaints about ticket availability, the NRC said the electronic ticketing concessionaires had been directed to improve access to their online platforms and ensure compliance with established ticketing procedures.

The corporation also reiterated that purchasing tickets from third parties using another person’s NIN or name was unacceptable, describing the practice as economic sabotage.

It stressed that passengers should book through approved portals and avoid sharing their NIN details and other personal information with agents or third parties who could exploit such information for fraudulent transactions.

The NRC management declared zero tolerance for ticket racketeering, warning that any staff member found participating in or colluding with individuals involved in the practice would face disciplinary action.

The corporation said it remained committed to protecting the integrity of its operations, improving customer service and ensuring that passengers have access to safe, affordable, reliable and convenient rail transportation.

While the allegations have renewed public debate over ticket availability and the effectiveness of the electronic ticketing system, the NRC maintained that the immediate challenges include rising passenger demand, limited seating capacity and the activities of individuals exploiting the system.

The corporation urged passengers to use only approved ticketing platforms and cooperate with verification procedures to help curb fraud and protect the railway system.

The NRC said it would continue working with relevant stakeholders to strengthen its ticketing processes and improve the passenger experience across its rail corridors.

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Ondo Sports Council Chairman Declares 2026 ADU Unity Cup Open as Ijapo Ages FC Edges Odigbo LG FC

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The Chairman of the Ondo State Sports Council, Hon. (Coach) Abimbola Oladimeji, has officially declared the 2026 ADU Unity Cup open, marking the commencement of another edition of the football competition aimed at promoting unity, sportsmanship and grassroots football development.

The opening ceremony attracted football enthusiasts and supporters who gathered to witness the start of the tournament and celebrate the spirit of competition among participating teams.

In the opening match, Ijapo Ages FC secured a narrow 1–0 victory over Odigbo LG FC in an entertaining encounter, giving the team a winning start to its campaign in the competition.

The ADU Unity Cup continues to provide a platform for players to showcase their talents, foster unity among communities and contribute to the development of football at the grassroots level.

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Update : Investigator Links El-Rufai to Alleged $600,000 EFCC Payment Plan

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A forensic investigator with the State Security Service, Segun Kayode, on Tuesday alleged that former Kaduna State Governor, Nasir El-Rufai, and some of his associates earmarked $600,000 to settle officials of the Economic and Financial Crimes Commission and intermediaries.

Kayode, the first prosecution witness in the ongoing trial, made the allegation while testifying before the Kaduna State High Court sitting in Kawo, Kaduna, presided over by Justice Darius Khobo.

The witness said $500,000 and $100,000 were allegedly set aside for the payments, adding that forensic audio recordings captured conversations involving El-Rufai and some of his suspected associates.

According to him, the recorded conversations centred on alleged efforts to frustrate an EFCC investigation into a company identified as Singularity.

Kayode named a Senior Advocate of Nigeria, AU Mustapha (SAN); Jimi Lawal; and Bashir El-Rufai among those allegedly mentioned in the conversations.

He told the court that Mustapha and Lawal were allegedly directed to meet one Ahmadu Sule to obtain a template previously used to liquidate another company, with the intention of applying a similar process to Singularity.

The investigator further alleged that the discussions included plans to liquidate the company in Nigeria and Mauritius, where it was reportedly under investigation by the Nigerian Financial Intelligence Unit.

Kayode also alleged that the recordings contained discussions about preventing the EFCC from investigating IHS, which he said was listed on the New York Stock Exchange.

The allegations were presented as part of the prosecution’s evidence against the former governor.

The proceedings lasted nearly eight hours, from 12:26 pm to 8:18 pm, with about two hours devoted to playing the recorded conversations.

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Earlier, El-Rufai’s lead counsel, Paul Erokoro (SAN), objected to Kayode’s testimony, arguing that the witness’s name and summary of evidence were not included in the prosecution’s proof of evidence.

Erokoro argued that the omission undermined his client’s right to a fair hearing, insisting that the defence was entitled to know the evidence it was expected to answer.

However, counsel for the Independent Corrupt Practices and Other Related Offences Commission, Ayodeji Adedipe (SAN), told the court that Kayode was a subpoenaed witness and that the omission did not automatically render his testimony inadmissible.

Adedipe said the subpoena was issued and signed by the court on June 30, 2026, adding that the defence would have the opportunity to cross-examine the witness.

The prosecution counsel also cited judicial authorities in support of his argument.

In his response, Erokoro maintained that the issue was not whether the witness could testify but whether the defence had been adequately informed to prepare for his evidence.

He relied on Section 210 of the applicable Administration of Criminal Justice Law, 2017, and argued that the prosecution should have served the subpoena on the defence.

In its ruling, the court acknowledged that the witness’s name and summary of evidence were absent from the proof of evidence but held that the records showed he had been subpoenaed.

Justice Khobo ruled that the omission did not automatically make the testimony inadmissible, provided the defence was allowed to cross-examine the witness.

The judge consequently overruled the objection and directed Kayode to continue his testimony.

After the witness submitted a hard copy of his findings to the court clerk, the defence complained that the document should have been served earlier to enable it to study the contents.

The judge, however, ruled that the defence could obtain a certified true copy of the document admitted as Exhibit One for examination.

The court adjourned the case until November 30 and December 1, 2026, for continuation of the cross-examination, following agreement by the prosecution and defence.

Our correspondence reported that El-Rufai arrived at the court premises at about 11:50 am, ahead of the scheduled noon hearing, amid tight security.

He was accompanied by the African Democratic Congress governorship candidate in Kaduna State, Isa Ashiru.

His appearance followed an order by Justice Khobo directing the ICPC to produce him in court for the resumed proceedings.

The previous sitting was adjourned on Monday after the former governor was absent following information that he had requested access to his personal physician to review medical test results.

The resumed hearing came days after the Court of Appeal in Kaduna dismissed El-Rufai’s appeal challenging the refusal of bail by the state high court.

In its judgment delivered on October 9, the appellate court upheld the lower court’s decision, ruling that the former governor had failed to establish sufficient grounds to warrant interference with the refusal of bail.

El-Rufai has been in ICPC custody since February 18, 2026, over allegations of financial misconduct linked to his administration of Kaduna State between 2015 and 2023.

The Kaduna State House of Assembly had petitioned the ICPC over the alleged diversion and mismanagement of more than N423bn in public funds during his eight-year administration.

The former governor is facing multiple cases involving allegations of money laundering, abuse of office, fraud and other financial offences before different courts.

He has denied wrongdoing and pleaded not guilty to the charges. The allegations remain subject to judicial determination.

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