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Leadway Assurance Company In Trouble Over Multi-Million Naira Fraud – Customer Claims

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An Abuja-based man, Jolayemi Woleola has accused an insurance corporation, Leadway Assurance Company of fraud.

He described the attitude and disposition of the company to his insurance claim as appalling, disappointing, annoying and frustrating.

Jolayemi said Leadway Assurance Company came up with different excuses and outright lies to avoid the fulfilment of their obligation towards him.

The statement reads in part, “I entered into a vehicle insurance contract with Leadway covering my Mercedes Benz E 300 2017 model. The insured car was involved in an accident with a trailer on Kubwa express in Abuja on 23/07/2021.

“I presented my claim to Leadway after relevant documents like the police report were issued. The Leadway insurance has maliciously refused to reinstate me to the position I was in prior to the accident.

“Leadway has been coming up with excuses including outright lies to refuse the fulfilment of their obligation towards me.

“Leadway started from questioning the veracity of an accident which threatened my life to outright lies of claiming to visit the hospital where I was treated of bleeding and being told no patient was treated on that day to twisting outright glaring facts as to the value of the Vehicle prior to insuring same.

“They did not go to the hospital and they lied that they went there. When I went back to the hospital, I requested for CCTV footage of the said day that I came to the hospital, the hospital management asked me why and I showed them Leadway letter.

“The hospital said nobody came to their hospital and they said they don’t even discuss their patients’ medical reports or histories with third parties. They decided to issue a medical report to me which I sent to Leadway again.

“The company went as far as making false allegations against me just in a bid to unjustly refuse reinstating my vehicle back to the position it was before the accident.

“Even a demand that I want the vehicle fixed as opposed to being paid cash for the claim has been recalcitrantly treated by Leadway. I think it is pertinent to let the world know of the disposition of Leadway towards insurance claims as evidenced by my situation.

“The pertinent question is – with attitude such as displayed by Leadway, what is the hope for insurance and adequate/efficient service delivery in Nigeria.”

“At a time when public perception of the concept of insurance as a financial tool of protection is low and Nigerian Government’s effort to improve service delivery in the insurance sector and build confidence in the sector, the attitude and disposition of Leadway as a major player in that sector is appalling, disappointing, annoying and frustrating,” he added.

But in a letter to Jolayemi Woleola from Leadway Assurance Company, which was dated September 10, 2021 and signed by Okanke Eze of Claims Department and E.0. Soje for Divisional Director, the company accused the policyholder of breaching the “policy terms and condition guiding the principles of insurance”.

In the letter titled, ‘Re: Our Claim No: AB21C000098PM Our Policy No: PM210002781 AB Accident Involving Mercedes Benz E 300 With Reg No. RBC 123 BL on 23/07/2021 Insured: JOLAYEMI WOLEOLA,’ Leadway said it would only offer N3,769,941.56, which translates to N3,711,755.09 payment after deduction for “Less 1.75% contribution for betterment on replaced items”.

It said among other things, “You disclosed to us that the vehicle was purchased in April, 2021 while the first servicing was done in Lagos before bringing it to Abuja. However, we discovered that the vehicle was sold via auction on 08/09/2020 with primary damage to front end, secondary damage right front and airbags not reinstalled. Being an accident vehicle, the maximum sum insured value is N7,250,000.00 as against the sum insured of N15million placed on same.

“You will agree that this is misrepresentation of facts and breach of utmost good faith which goes to the root of every insurance contract and make void of the contract from inception.

“Furthermore, we observed that an estimate of repairs of N13,443 ,982.77 from Mercedes Benz, Barbados was presented to us when you know fully well that you do not have maintenance records with them. You may refer to the maintenance garage clause in your policy which states that ‘It is hereby declared and agreed that in the event of an accident involving the vehicle covered by this policy, the insured is restricted to obtaining estimate of repairs from maintenance garage engaged for regular maintenance activities or repairs for at least six (6) months prior to the incident or loss.’

“Meanwhile, we discovered that the repairs of the Mercedes Benz E 300 car was usually carried out at Dawab Auto repairs situated along Kubwa Express Abuja. Therefore, going to Barbados other than your usual repairing garage is a pointer that you want to make profit from insurance. This act is also against the principles of insurance as the purpose of insurance is to indemnify you by putting you to the position you were immediately prior to the loss.”
In another letter to Jolayemi Woleola dated October 5, 2021 and signed by Okanke Eze of Claims Department and Onasanya Mustapha for Divisional Director, Leadway Assurance Company said, “We refer to your mail of 17th September, 2021 and letter dated 15th September, 2021 respectively in which you rejected our offer of N3,769,941.56 given to you without prejudice.

“However, we have gone through all the receipts and invoices you attached to your letter under reference and it further indicates that you concealed material facts about the vehicle before insuring same with us. The implication of concealing material facts ab initio qualifies for repudiation of the claim as this makes the contract void.”

It insisted it would not improve its offer, saying, “In view of the above, we have graciously allowed the claim by giving you an offer rather than outright repudiation of the claim as such, we will not be able to improve on the settlement offer and urge you to execute the discharge voucher earlier sent to you to enable us conclude action on the claim and mark our file closed. We look forward to receiving from you shortly.

It further said, “Please be informed that you breached the principle of utmost good faith as you made underwriters believe that you just purchased the car in April 2021 and was yet to register it with Barbados before insuring with us.
“You told us the same thing on the first and second claims. You stated in your mail of June 9, 2021 and August 13, 2021 respectively that you just purchased the car in April 2021 and did the first servicing in Lagos before bringing the car to Abuja and service lasts for 6 months which makes you not to register with Barbados before the accident happened’.
You never mentioned to us that the car was an accident vehicle and you carried out repairs on it prior to insurance cover as evident in your mails under reference. This act is misleading as you already know that the accident vehicle you purchased via custom auction in September 2020 has a lot of issues ranging from key problems, airbags, and other internal issues that underwriters cannot see during the physical pre-loss inspection and this information was concealed.

“To further attest that you want to make profit from insurance, some of the items that are still required to fix the car now with the present damaged condition, the parts that were purchased at N50,000.00, you brought estimate from Barbados charging over N400,000.00 for same parts.

“The side mirror you replaced for N150,000.00, you want us to pay N736,215.00 and N286,693.00 for low arm that is sold for N80,000.00 at shop where you bought same before and you are aware the parts are still available. (Attach herewith is copy of estimate of repairs from Kris-Mekino Investment Co. Ltd. dated 23rd September 2021 confirming the same amount for those items). We have established from the various documents that you carried out massive repairs in Lagos with reasonable cost. It is important to note that the purpose of insurance is to indemnify you by putting you to the position you were immediately prior to the loss. The reason we gave you an offer that was adequate to reinstate the car back to its position before the purported accident.”

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The Great Leap Forward: Tinubu Orders Immediate Funding for Regional Development Commissions

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President Bola Tinubu has directed the Secretary to the Government of the Federation, George Akume, to ensure the release of all funds approved for the regional commissions.

Tinubu gave the directive on Monday at the North Central Development Commission Summit, themed “The Great Leap Forward: A 20-Year Economic Infrastructure and Social Development Plan for the North Central Region.”

Akume, who represented the President at the summit, said the creation of regional development commissions was part of the administration’s Renewed Hope Agenda to accelerate development across the country.

“Government will continue to give the NCDC and other Regional Development Commissions the political and financial backing to embark on key projects that will unlock the economic and industrial potentials of the nation.

“I therefore direct the Secretary to the Government of the Federation to ensure that all funds accruable to the Commissions are released as and when due,” he said.

The President, however, said the commissions should not rely solely on government funding, urging them to explore public-private partnerships, donor funding and development financing for transformative projects.

He said the commissions were expected to focus on major projects in rail, air transportation, industrialisation, security, investment, human capital development, education and health.

Tinubu also warned the boards and management of the commissions against corruption, marginalisation, politicisation and misuse of government resources.

“Such actions will not be tolerated, and government will not hesitate to sanction anyone found culpable,” he said.

The President said the regional commissions were not established to replace or duplicate the functions of state and local governments or existing federal institutions.

He said the North Central Development Commission should support efforts to address the security challenges in the region, stressing that development could only take place in a stable environment.

Meanwhile, the Nasarawa State Governor and Chairman of the North Central Governors’ Forum, Abdullahi Sule, said the region possessed the human and natural resources needed to drive economic development.

Sule said the region had demonstrated its capacity in agriculture, mining and industrial production, stressing the need to move from the extraction of raw materials to processing and value addition.

“When you are mining in North Central, you must also process in North Central,” the governor said.

He cited the establishment of a cement factory in Kogi State as an example of how local processing could transform Nigeria’s economy.

The governor said Nasarawa State, which had more than 400 steel licences when he assumed office in 2019, previously had no processing plant despite its mineral resources.

He said the state had since become home to the country’s largest and second-largest lithium processing plants.

“The North Central is the home of Benue cement. The North Central is the home of rice production. The North Central is the home of sesame production. So we have it all. Whatever it is that we are looking for, we have it,” Sule said.

He said what the region needed was leadership capable of developing and implementing long-term plans.

“What do we need more? We need thinkers. We need implementers. We need people who understand what it means to lead,” he said.

Sule also commended the Tinubu administration’s economic reforms, saying the policies had increased revenues available to the federal, state and local governments.

“Today, we are paying salaries without borrowing money from the bank. Even if you hate him, you cannot hate his policies. Even if you disagree with him, you cannot disagree with his policies. And that is the only way we can build,” he said.

Earlier, the Chief Executive Officer of the North Central Development Commission, Cyril Tsenyil said the commission’s role was to coordinate regional development and mobilise resources and partnerships rather than replace the six state governments and the Federal Capital Territory.

He said the commission’s 20-year plan would focus on developing regional economic corridors, processing agricultural and mineral resources, improving infrastructure and creating opportunities for young people.

He said the region should aspire to become one of Africa’s most competitive agricultural regions rather than merely being known as Nigeria’s agricultural hub.

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Railway Revamp Will Open New Frontiers for Trade, GDP Growth, Says Opeifa

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The Managing Director/Chief Executive Officer of the Nigerian Railway Corporation (NRC), Dr. Kayode Opeifa, has said an efficient railway system will boost Nigeria’s GDP, strengthen trade and food security, reduce transportation costs and improve the general standard of living.

Speaking on TVC’s This Morning Show, Opeifa said the Corporation is focused on optimising existing railway assets while encouraging greater participation by state governments, regional development commissions and the private sector.

“The NRC is not doing badly, but we could do better. We should have been better than where we are today if not for many years of inaction,” he said.
He explained that Nigeria inherited an extensive railway network linking major parts of the country, but decades of inadequate investment and the abandonment of the narrow-gauge system during the modernisation drive created major setbacks.

According to him, the present administration is correcting past mistakes by rehabilitating existing lines, expanding the standard-gauge network and strengthening partnerships with states.

Opeifa said moving railway matters from the Exclusive Legislative List to the Concurrent List has opened fresh opportunities for states and private investors.

He cited the Lagos Red Line as a successful example of what he described as “Railing with the States,” adding that similar initiatives are being pursued in Plateau and Zamfara states.

He also disclosed that regional development commissions and state governments across the South West, South East, North East and North Central are engaging the NRC on railway development.

“Every state and region is now showing interest, and the national government is ready,” he said.

On freight development, Opeifa said the Federal Government had completed the connection of the Lagos-Ibadan Standard Gauge Railway to the port, while goods are also being moved from Apapa towards Ilorin on the narrow gauge.
It
He added that arrangements had been concluded to move freight from Lagos to Kano, Kaduna and Minna, stressing that the Corporation is determined to keep existing railway corridors commercially active.

The NRC boss said the Port Harcourt-Aba section of the Eastern corridor had also been completed and was operational.

He identified poor road links to railway stations as a major challenge to intermodal transportation and urged state governments to provide efficient connections between railway stations, cities and public transport networks.

According to him, railway remains a major driver of industrial development, supporting factories, agriculture, mining, petroleum distribution and inland container movement.

He said completion of rehabilitation works on the Western Line would create opportunities for increased movement of petroleum products and other freight by rail, thereby reducing pressure on roads.

Opeifa also disclosed that the NRC is exploring opportunities in livestock and agricultural transportation, including the use of refrigerated wagons for perishable goods.

On regional connectivity, he said Nigeria’s railway links with neighbouring countries would strengthen trade and give landlocked countries access to Nigerian seaports.

He expressed optimism that the Kaduna-Kano railway project could be completed by December 2026, paving the way for rail movement from Abuja to Kano.

Speaking on the suspended Warri-Itakpe Train Service, Opeifa apologised to passengers and said safety remained the Corporation’s priority.

He explained that although track rehabilitation and a test run had been completed, passenger operations would not resume until safety audits of the track, equipment and personnel were concluded.

Opeifa also said the NRC had completed a proof of concept for the use of Liquefied Natural Gas in railway operations and remained committed to tackling ticket racketeering.

“If we get the railway system right, our GDP will increase, farmers and small businesses will benefit, inflation will continue its downward movement and the general standard of living will improve,” he said.

He urged state and local governments, regional development bodies and private investors to take advantage of opportunities in the railway sector.

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Fake Agency Scandal Deepens as Ministers, DGs Face Foreign Travel Hurdles

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The Federal Government has barred ministers, heads of ministries, departments and agencies and other government appointees from embarking on official foreign trips without prior approval from the Office of the Secretary to the Government of the Federation.

The government also directed the Ministry of Foreign Affairs to make evidence of valid approval from the Office of the Secretary to the Government of the Federation a mandatory requirement for processing official travel documents, including official, diplomatic and service visas for government appointees.

The directive was contained in a circular signed by the Secretary to the Government of the Federation, George Akume, and addressed to top government officials and heads of major Federal Government institutions.

The move comes amid heightened scrutiny of government agencies and individuals claiming to represent the Federal Government, following the controversy surrounding the self-styled Director-General of the purported Presidential Foreign Intervention Promotion Council, Prince Adeniyi Adeyemi.

The controversy has raised questions about how individuals claiming official status can undertake engagements in the name of Nigeria, including foreign engagements, without clear evidence of government authorisation.

However, the latest directive is broader and applies to Federal Government appointees generally.

The circular, titled “Non-Compliance by Government Appointees with the Requirement for OSGF Approval for Official Foreign Trips and the Mandatory Inclusion of OSGF Approval in the Processing of Official Visas,” said the government had observed that some officials continued to embark on official foreign trips without obtaining the required clearance.

It stated, “It has been observed with concern that some Federal Government Appointees continue to embark on official foreign trips without obtaining prior approval from the Office of the Secretary to the Government of the Federation (OSGF), contrary to extant government directives and established administrative procedures regulating official travels outside the country.”

The SGF recalled that the government had issued several circulars over the years to regulate official foreign travel by ministers, heads of ministries, departments and agencies, boards, committees and other public officials.

According to the circular, these directives were issued “with a view to promoting accountability, fiscal discipline and effective coordination of Government business.”

The circular listed a September 18, 2023, circular on “Guidelines for Official Travels by Cabinet Members, Heads of Agencies and Public Officials”, a March 31, 2015, circular on “Guidelines for Official Trips by Chairmen of Federal Government Committees, Boards of Corporations and Government-Owned Companies” and a September 27, 2017, circular on “Additional Cost Control Measures to Guide Foreign Trips by Ministers and Senior Government Officials.”

It also referenced a March 8, 2018, circular on “Observed Indifferent Adherence to Extant Regulations Guiding the Conduct of Foreign Trips by Public Officials” and a November 20, 2012, circular on “Further Cost-Cutting Measures and Fiscal Prudence on Travel by Cabinet Members.”

Despite the previous directives, the SGF said cases of non-compliance had persisted.

The circular stated, “Despite these directives, instances of non-compliance continue to be recorded.”

It warned that the development had broader implications for government administration, stating, “This trend undermines Government’s efforts to ensure proper coordination, accountability, transparency, prudent management of public resources and effective monitoring of official foreign engagements undertaken on behalf of the Federal Government of Nigeria.”

The government consequently reaffirmed the requirement for prior clearance.

The circular stated, “Accordingly, all official foreign trips undertaken by Federal Government appointees shall continue to require prior approval from the Office of the Secretary to the Government of the Federation before such trips are undertaken, except where otherwise expressly provided by law or by specific Presidential directive.”

It added, “This requirement is consistent with the principles of due process, centralised coordination of government business and prudent management of public resources, as reflected in the Public Service Rules, 2021 Edition, the Financial Regulations (Revised Edition, January 2009) and other extant Government directives.”

As part of the immediate measures to strengthen compliance, the Ministry of Foreign Affairs has been directed to ensure that evidence of OSGF approval forms part of the documentation required for official foreign travel.

The circular directed that “The Ministry of Foreign Affairs shall include evidence of valid OSGF approval, where applicable, as a mandatory requirement in the processing of requests for official Notes Verbales, diplomatic facilitation and all applications relating to official foreign travel by Government Appointees.”

The ministry was further directed to communicate the requirement to foreign missions and embassies operating in Nigeria.

It stated, “The ministry is further requested to formally communicate this requirement to all Foreign Missions and Embassies accredited to the Federal Republic of Nigeria, advising that applications for Official, Diplomatic or Service Visas by Government Appointees should, where applicable, be accompanied by duly issued OSGF travel approval as part of the mandatory supporting documentation.”

The new measure therefore gives foreign missions an additional means of verifying whether a Nigerian government official travelling on official business has received the required authorisation.

The Office of the Auditor-General for the Federation was also assigned responsibility for checking compliance with the directive during audit exercises.

According to the circular, “The Office of the Auditor-General for the Federation shall require every government appointee who undertook an official foreign trip at public expense to produce evidence of the requisite OSGF approval during audit exercises.”

The government further warned that public funds spent on unauthorised foreign trips would be subject to scrutiny.

It stated, “Any expenditure incurred in respect of official foreign travel undertaken without the required approval shall be reported appropriately in accordance with extant Financial Regulations and applicable audit procedures.”

The directive also places a direct responsibility on accounting officers and heads of Federal Government institutions to prevent the processing of public funds for unauthorised trips.

It stated, “Accounting Officers, Permanent Secretaries, Chief Executive Officers and Heads of Federal Government Agencies shall ensure that no expenditure relating to official foreign travel by government appointees is processed unless the requisite OSGF approval has first been obtained.”

The SGF consequently directed all ministers, permanent secretaries, accounting officers and heads of ministries, departments and agencies to ensure compliance.

The circular stated, “All Honourable Ministers, Permanent Secretaries, Accounting Officers and Heads of Ministries, Departments and Agencies are hereby directed to ensure strict compliance with the provisions of this Circular.”

It further stated that the directive was effective immediately, declaring, “This circular takes immediate effect and supersedes any administrative practice inconsistent with its provisions, without prejudice to existing extant regulations governing official foreign travel.”

The circular was addressed to the Chief of Staff to the President; Deputy Chief of Staff to the Vice President; all Honourable Ministers and Ministers of State; Head of the Civil Service of the Federation; National Security Adviser; Economic Adviser to the President; Special Advisers and Senior Special Assistants.

It was also addressed to the Chief of Defence Staff, Service Chiefs and Inspector-General of Police; Governor of the Central Bank of Nigeria; Chairman, Federal Civil Service Commission; Chairman, Police Service Commission; Chairman, Code of Conduct Bureau; Chairman, Code of Conduct Tribunal; Chairman, Federal Character Commission; Chairman, Revenue Mobilisation, Allocation and Fiscal Commission; Chairman, Federal Inland Revenue Service; Chairman, Independent National Electoral Commission; Chairman, National Population Commission; Chairman, Independent Corrupt Practices and Other Related Offences Commission; Chairman, Economic and Financial Crimes Commission and Chairman, National Drug Law Enforcement Agency.

Other recipients listed in the circular were all permanent secretaries and Heads of Extra-Ministerial Departments; Clerk of the National Assembly; Chief Registrar of the Supreme Court of Nigeria; Accountant-General of the Federation; Auditor-General for the Federation; and Directors-General and Chief Executives of Parastatals, Agencies and Government-Owned Companies.

The breadth of the recipients means the directive covers ministers, senior political appointees, permanent secretaries, security chiefs, heads of regulatory and anti-corruption bodies, electoral institutions, financial institutions, government agencies and government-owned companies.

The development is coming against the backdrop of the controversy over the purported PFIPC, which has drawn attention to the need for stronger verification of individuals and organisations claiming to represent the Federal Government.

The purported PFIPC and its self-styled Director-General, Adeyemi, have been at the centre of investigations into alleged impersonation and the use of questionable government documents.

The matter has also raised concerns about how purported government officials could engage public institutions and foreign entities while claiming to represent Nigeria.

The latest directive, however, does not single out the purported PFIPC or Adeyemi.

Instead, it establishes a general requirement that government appointees must obtain central approval before undertaking official foreign engagements.

By directing the Ministry of Foreign Affairs to demand evidence of OSGF approval, the government is also creating a formal verification mechanism for foreign missions processing travel documents for Nigerian officials.

The financial provisions of the circular further link official travel approval to accountability for public expenditure, as accounting officers have been directed not to process expenses relating to foreign trips unless the required approval has been obtained.

The measures are expected to strengthen the Federal Government’s control over official foreign engagements, reduce unauthorised travel and ensure that persons travelling abroad in the name of the government have the necessary approval to represent Nigeria.

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