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Leadway Assurance Company In Trouble Over Multi-Million Naira Fraud – Customer Claims

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An Abuja-based man, Jolayemi Woleola has accused an insurance corporation, Leadway Assurance Company of fraud.

He described the attitude and disposition of the company to his insurance claim as appalling, disappointing, annoying and frustrating.

Jolayemi said Leadway Assurance Company came up with different excuses and outright lies to avoid the fulfilment of their obligation towards him.

The statement reads in part, “I entered into a vehicle insurance contract with Leadway covering my Mercedes Benz E 300 2017 model. The insured car was involved in an accident with a trailer on Kubwa express in Abuja on 23/07/2021.

“I presented my claim to Leadway after relevant documents like the police report were issued. The Leadway insurance has maliciously refused to reinstate me to the position I was in prior to the accident.

“Leadway has been coming up with excuses including outright lies to refuse the fulfilment of their obligation towards me.

“Leadway started from questioning the veracity of an accident which threatened my life to outright lies of claiming to visit the hospital where I was treated of bleeding and being told no patient was treated on that day to twisting outright glaring facts as to the value of the Vehicle prior to insuring same.

“They did not go to the hospital and they lied that they went there. When I went back to the hospital, I requested for CCTV footage of the said day that I came to the hospital, the hospital management asked me why and I showed them Leadway letter.

“The hospital said nobody came to their hospital and they said they don’t even discuss their patients’ medical reports or histories with third parties. They decided to issue a medical report to me which I sent to Leadway again.

“The company went as far as making false allegations against me just in a bid to unjustly refuse reinstating my vehicle back to the position it was before the accident.

“Even a demand that I want the vehicle fixed as opposed to being paid cash for the claim has been recalcitrantly treated by Leadway. I think it is pertinent to let the world know of the disposition of Leadway towards insurance claims as evidenced by my situation.

“The pertinent question is – with attitude such as displayed by Leadway, what is the hope for insurance and adequate/efficient service delivery in Nigeria.”

“At a time when public perception of the concept of insurance as a financial tool of protection is low and Nigerian Government’s effort to improve service delivery in the insurance sector and build confidence in the sector, the attitude and disposition of Leadway as a major player in that sector is appalling, disappointing, annoying and frustrating,” he added.

But in a letter to Jolayemi Woleola from Leadway Assurance Company, which was dated September 10, 2021 and signed by Okanke Eze of Claims Department and E.0. Soje for Divisional Director, the company accused the policyholder of breaching the “policy terms and condition guiding the principles of insurance”.

In the letter titled, ‘Re: Our Claim No: AB21C000098PM Our Policy No: PM210002781 AB Accident Involving Mercedes Benz E 300 With Reg No. RBC 123 BL on 23/07/2021 Insured: JOLAYEMI WOLEOLA,’ Leadway said it would only offer N3,769,941.56, which translates to N3,711,755.09 payment after deduction for “Less 1.75% contribution for betterment on replaced items”.

It said among other things, “You disclosed to us that the vehicle was purchased in April, 2021 while the first servicing was done in Lagos before bringing it to Abuja. However, we discovered that the vehicle was sold via auction on 08/09/2020 with primary damage to front end, secondary damage right front and airbags not reinstalled. Being an accident vehicle, the maximum sum insured value is N7,250,000.00 as against the sum insured of N15million placed on same.

“You will agree that this is misrepresentation of facts and breach of utmost good faith which goes to the root of every insurance contract and make void of the contract from inception.

“Furthermore, we observed that an estimate of repairs of N13,443 ,982.77 from Mercedes Benz, Barbados was presented to us when you know fully well that you do not have maintenance records with them. You may refer to the maintenance garage clause in your policy which states that ‘It is hereby declared and agreed that in the event of an accident involving the vehicle covered by this policy, the insured is restricted to obtaining estimate of repairs from maintenance garage engaged for regular maintenance activities or repairs for at least six (6) months prior to the incident or loss.’

“Meanwhile, we discovered that the repairs of the Mercedes Benz E 300 car was usually carried out at Dawab Auto repairs situated along Kubwa Express Abuja. Therefore, going to Barbados other than your usual repairing garage is a pointer that you want to make profit from insurance. This act is also against the principles of insurance as the purpose of insurance is to indemnify you by putting you to the position you were immediately prior to the loss.”
In another letter to Jolayemi Woleola dated October 5, 2021 and signed by Okanke Eze of Claims Department and Onasanya Mustapha for Divisional Director, Leadway Assurance Company said, “We refer to your mail of 17th September, 2021 and letter dated 15th September, 2021 respectively in which you rejected our offer of N3,769,941.56 given to you without prejudice.

“However, we have gone through all the receipts and invoices you attached to your letter under reference and it further indicates that you concealed material facts about the vehicle before insuring same with us. The implication of concealing material facts ab initio qualifies for repudiation of the claim as this makes the contract void.”

It insisted it would not improve its offer, saying, “In view of the above, we have graciously allowed the claim by giving you an offer rather than outright repudiation of the claim as such, we will not be able to improve on the settlement offer and urge you to execute the discharge voucher earlier sent to you to enable us conclude action on the claim and mark our file closed. We look forward to receiving from you shortly.

It further said, “Please be informed that you breached the principle of utmost good faith as you made underwriters believe that you just purchased the car in April 2021 and was yet to register it with Barbados before insuring with us.
“You told us the same thing on the first and second claims. You stated in your mail of June 9, 2021 and August 13, 2021 respectively that you just purchased the car in April 2021 and did the first servicing in Lagos before bringing the car to Abuja and service lasts for 6 months which makes you not to register with Barbados before the accident happened’.
You never mentioned to us that the car was an accident vehicle and you carried out repairs on it prior to insurance cover as evident in your mails under reference. This act is misleading as you already know that the accident vehicle you purchased via custom auction in September 2020 has a lot of issues ranging from key problems, airbags, and other internal issues that underwriters cannot see during the physical pre-loss inspection and this information was concealed.

“To further attest that you want to make profit from insurance, some of the items that are still required to fix the car now with the present damaged condition, the parts that were purchased at N50,000.00, you brought estimate from Barbados charging over N400,000.00 for same parts.

“The side mirror you replaced for N150,000.00, you want us to pay N736,215.00 and N286,693.00 for low arm that is sold for N80,000.00 at shop where you bought same before and you are aware the parts are still available. (Attach herewith is copy of estimate of repairs from Kris-Mekino Investment Co. Ltd. dated 23rd September 2021 confirming the same amount for those items). We have established from the various documents that you carried out massive repairs in Lagos with reasonable cost. It is important to note that the purpose of insurance is to indemnify you by putting you to the position you were immediately prior to the loss. The reason we gave you an offer that was adequate to reinstate the car back to its position before the purported accident.”

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Breaking : 176 Woro Abductees, 132 Others Freed in Major Multi-State Rescue Operation

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A total of 308 kidnapped victims, including 176 residents of Woro community in Kwara State and 132 others abducted in Niger and Kebbi states, have been rescued in a coordinated multi-state security operation.

The successful operation, carried out by security agencies, marks a significant breakthrough in ongoing efforts to combat kidnapping and restore peace across the affected communities. Authorities said the rescued victims have been reunited with their families, while efforts are underway to apprehend the perpetrators and dismantle the criminal networks responsible for the abductions.

The rescue underscores the commitment of security agencies to strengthening intelligence-driven operations and ensuring the safety of lives and property across the country. Further details on the operation and ongoing investigations are expected from the relevant authorities.

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Dangote Reduces Petrol Price to ₦1,165, Diesel Drops to ₦1,570

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The Dangote Petroleum Refinery says it has reduced the ex-depot prices of Premium Motor Spirit (petrol) and Automotive Gas Oil (diesel) as part of efforts to make petroleum products more affordable.

Under the new pricing structure, the refinery reduced the price of petrol from N1,215 per litre to N1,165, representing a N50 reduction, while diesel was cut from N1,650 per litre to N1,570, amounting to an N80 reduction.

In a statement signed by the Dangote Group on Wednesday, the refinery said the price review was aimed at enhancing energy affordability, improving access to refined petroleum products and supporting economic activities across Nigeria.

According to the refinery, the move reflects its commitment to providing “affordable, high-quality petroleum products to the Nigerian market.”

It added that it remained committed to ensuring stable supply while leveraging operational efficiencies to deliver value to consumers, businesses, and stakeholders.

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The company said it would continue to pass on the benefits of improved operational efficiencies to consumers whenever market conditions permit.

It stated that the refinery continues to play a pivotal role in strengthening Nigeria’s energy security, reducing reliance on imports, and supporting the nation’s economic development through the supply of world-class petroleum products.

“Dangote Petroleum Refinery has announced a reduction in the ex-depot prices of Premium Motor Spirit (PMS) and Automotive Gas Oil (Diesel), reaffirming its commitment to providing affordable, high-quality petroleum products to the Nigerian market.

“Under the new pricing structure, the refinery has reduced the ex-depot price of PMS to N1,165 per litre, down from N1,215 per litre, representing a reduction of N50 per litre. Similarly, the ex-depot price of Diesel has been reduced to N1,570 per litre from N1,650 per litre, amounting to a decrease of N80 per litre.

“The price review reflects Dangote Refinery’s ongoing efforts to enhance energy affordability, improve access to refined petroleum products, and support economic activities across Nigeria,” the statement read partly.

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National Policing Bill Set for Seven-Week Implementation Plan, Says Gbajabiamila

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•Working group opens portal for public input • ‘It is Tinubu’s most consequential reforms’

The process leading to the creation of state police has been fast-tracked.

A seven-week roadmap for the National Policing Bill commenced on July 27 and is expected to be completed on September 14.

Chairman of the Presidential Working Group on the National Policing Bill, Mr Femi Gbajabiamila, unveiled the action plan yesterday after the group’s meeting.

He said the seven-week work programme would proceed through simultaneous legal drafting, policy research, data analysis and implementation modelling.

Gbajabiamila added that the final submission would include schedules, an explanatory memorandum, a legal audit, a consequential amendments matrix, clause-by-clause analysis, a state readiness framework, fiscal and implementation notes, a validation report, a risk register and a digital archive.

The Chief of Staff reiterated the Federal Government’s commitment to decentralised policing that would not undermine national unity or the rule of law.

He said: “State police cannot mean 36 state militias,” adding that while states must have a legitimate role in public safety, “no political office holder should be able to direct the arrest of an opponent, the suppression of lawful political activity, or the selective enforcement of the law.”

Gbajabiamila explained that federal intervention would remain “exceptional, evidence-based, proportionate, time-limited and reviewable”, while officers would remain accountable to the Constitution rather than political interests.

He said no state would be permitted to commence policing operations until it demonstrated readiness in recruitment, training, equipment, pensions, complaints handling, financial sustainability, firearms control and independent oversight.

Gbajabiamila added: “Operational commencement must be based on readiness, not announcement. Although states could exceed national benchmarks, no Nigerian should receive a lower standard of protection because of where they reside.”

To encourage public participation, the Chief of Staff called for memoranda and position papers from Nigerians, civil society organisations, professional bodies, security institutions and other stakeholders.

He said a dedicated portal, nationalpolicingbill.com, had gone live to receive submissions, with plans to migrate it to a government domain.

On the financial implications of the reform, Gbajabiamila said it was premature to estimate the cost, noting that expenditure would be determined through empirical research conducted on a state-by-state basis.

He dismissed fears that some states might lack the capacity to establish police services.

However, Gbajabiamila explained that where a state is genuinely unable to meet the prescribed standards, the Nigeria Police Force would continue to provide policing services until the state becomes operational.

Gbajabiamila said the committee is expected to submit an Executive Bill to President Bola Ahmed Tinubu on September 3.

He said the package would go beyond draft legislation, adding that it would also provide the implementation blueprint required to operationalise a dual federal-state policing architecture once the constitutional amendment creating state police comes into force.

Hailing the initiative, Ogun State Governor Dapo Abiodun described the National Policing Bill as one of President Tinubu’s most consequential reforms.

Also assuring Nigerians of the prospects of the initiative, the Attorney-General of the Federation and Minister of Justice, Prince Lateef Fagbemi (SAN), said the enforcement of national standards would prevent abuse of state police and protect citizens.

Explaining further, Gbajabiamila said that following the completion of the draft, nationwide consultations would be held before the President grants final approval, after which the executive bill would be transmitted to the National Assembly.

He said: “The resulting draft executive bill package is scheduled for presentation to the President on the 3rd of September.

“We have tweaked the process so that the national consultation will come before the President’s final approval, after which the text and supporting materials will be revised and prepared for formal transmission to the National Assembly.”

He stressed that despite the progress made by the National Assembly, no state police service currently exists in Nigeria because the constitutional amendment has not yet secured the approval of the required number of state Houses of Assembly.

He said that while the constitutional amendment would create the legal authority for state policing, it would not by itself resolve critical operational issues such as recruitment, training, funding, command structures, jurisdiction, pensions, firearms regulation, data management, complaints mechanisms and inter-agency cooperation.

Gbajabiamila explained that those issues would be addressed in the National Policing Bill and other consequential legislation being prepared by the working group.

Gbajabiamila said the assignment also includes a review of the Police Act 2020, the Police Service Commission framework, police regulations and other laws affected by the reform, alongside provisions for minimum national policing standards, state certification, interstate cooperation, independent complaints institutions, human rights safeguards, forensic systems, funding arrangements and transition plans.

He said President Tinubu had approved a multidisciplinary Policy Advisory Committee, chaired by Justice Mohammed Abdullahi Liman, to provide technical oversight and validate the bill, fiscal framework and implementation materials before executive consideration.

He said the committee would draw its membership from the judiciary, academia, security agencies, the National Assembly, the Office of the National Security Adviser, the Nigeria Police Force, the Nigerian Bar Association, the Nigeria Governors’ Forum and state Attorneys-General representing the six geopolitical zones. NigerianBusiness Coverage

Abiodun described the National Policing Bill as one of the most consequential reforms of the Tinubu administration, saying the legislation would provide the legal and operational framework needed to translate the constitutional amendment into a workable policing system.

Abiodun, who represents the Nigeria Governors’ Forum (NGF) on the Presidential Working Group on the National Policing Bill, told reporters that the bill would address critical issues, including the jurisdiction of federal and state police, funding arrangements, recruitment, start-up grants for states and amendments to existing laws affected by the reform.

He noted that many Nigerians had assumed that states would immediately establish police services once the National Assembly approved the constitutional amendment, explaining that the current assignment of the working group is to produce the detailed implementation framework that would make the reform operational. NigerianBusiness Coverage

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Abiodun said: “What we’ve seen and witnessed is the amendment of the Constitution, and we’ve seen a groundswell of support by the entirety of Nigerians with a very high level of expectation that once the amendment was completed by the National Assembly, the next thing is for states to begin to implement their various state policing systems.

“The truth is that what this working group is working on is what would allow for the details of that implementation, which will be reflected in the bill.”

Abiodun dismissed insinuations that the Federal Government was attempting to retain control over state policing through the proposed legislation, insisting that the bill was intended only to translate the constitutional amendment into an effective and workable legal framework.

He said: “Someone has to be responsible for ensuring that the amendment now reflects in a bill that can be operated, and that’s what we’re working on.”

The governor explained that the legislation would also make consequential amendments to other existing laws, including the Firearms Act, while clearly defining the responsibilities of both federal and state police services.

He urged Nigerians to actively participate in shaping the proposed legislation through the newly launched public engagement portal, nationalpolicingbill.com, describing it as an interactive platform designed to give citizens a sense of ownership of the reform. NigerianBusiness Coverage

Fagbemi said the primary objective of the proposed legislation was to strengthen the protection of lives and property while ensuring that state police never become instruments of political persecution.

He explained that where any state is not yet prepared to establish its own police service, the Nigeria Police Force would continue to provide policing until such capacity is developed.

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Fagbemi said: “Law abhors a vacuum, so the federal presence will continue to dominate in that area.”

The minister defended the proposed minimum national policing standards, saying they were essential to guarantee equal protection for Nigerians irrespective of where they reside. NigerianBusiness Coverage

He said: “The main thrust of this bill is to ensure security of lives and property, and it is also important that we do not make state policing a weapon of political persecution or oppression.

“There must be standards. There must be the minimum threshold to guarantee the continued existence and operation of society.”

The minister said the standards would be aligned with globally recognised policing practices, assuring that officers moving between the federal and state police services would not lose their benefits.

Other members of the Presidential Working Group at the briefing included the Inspector-General of Police, Tunji Disu; NBA President Afam Osigwe (SAN); Chairman of the Policy Advisory Committee, Justice Abdullahi Liman; and Senior Special Assistant to the President on Planning and Research, Nnadubem Moghalu.

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