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Fidelity Bank Pledges Continued Support To Customers
GIVING BACK TO OUR CUSTOMERS
L-R: Beneficiaries of the Fidelity Loyalty Scheme, Uchenna Benedict Anyamaele; Oniyeyone Honeybell Ogunye; Ogochukwu Ijeoma Ugwu; Victoria Adebukola Oloyede; Executive Director, Corporate Bank, Fidelity Bank Plc, Obaro Odeghe; President, Lagos Chamber of Commerce & Industry (LCCI), Babatunde Ruwase; and other recipients, Ofuremen Marvellous and Adewale Oluwasegun Adekunle, during the bank’s Special Day on Wednesday at the 2019 Lagos International Trade Fair.
Fidelity Bank Plc, one of the top six lenders in terms of total assets, loans and advances and customer deposits has said that it is committed to the long term expansion of the businesses of its customers whilst providing positive experiences at all its touch points to grow bottom line and gain competitive advantage in the marketplace.
Managing Director/CEO, Fidelity Bank Plc, Nnamdi Okonkwo made the disclosure Wednesday at the Fidelity Bank Special Day at the ongoing 2019 Lagos International Trade Fair. Okonkwo who was represented by the bank’s Executive Director, Corporate Bank, Obaro Odeghe said that the bank will leverage its proven expertise, and highly trained professionals to take customers’ businesses to the next levels of growth.
He noted that the bank’s success story is anchored on “improved service quality, innovative products and services tailored to meet the varying needs of our numerous customers which is beyond generic financial intermediation”.
“Our efforts aimed at aiding the diversification of the country’s monolithic economy and we have in this regards, continued to channel significant resources into the real sector, particularly in the area of can manufacturing, food and beverages and Independent Power Projects,” he said.
Okonkwo commended the Lagos Chamber of Commerce and Industry (LCCI), the organizers of the Fair, for a job well done while noting that the participation of numerous local and international companies from China, Japan, Ghana, India, European Union, Indonesia, Taiwan, Bangladesh, India, Cameroun, Benin Republic and Ethiopia mirrors the great potentials in the Nigerian economy.
Pointedly, the Bank chief noted that the Fair had continued to provide an avenue for various trade groups and professionals to tap into the myriads of business opportunities that exist.
The highpoint of the ceremony was the presentation of N500, 000 extra income to 5 Fidelity Personal Savings Scheme (FPSS) customers and N150, 000 school fees support to another 5 SWEETA account customers under the bank’s Loyalty Savings Reward Scheme. Some of the beneficiaries of the Fidelity Loyalty Scheme, Uchenna Benedict Anyamaele; Oniyeyone Honeybell Ogunye; Ogochukwu Ijeoma Ugwu; Victoria Adebukola Oloyede; Ofuremen Marvellous and Adewale Oluwasegun Adekunle.
FirstBank, a leading financial institution and provider of financial inclusion services in West Africa, announces the achievement of ₦1 trillion in cumulative instant digital loan disbursements. This accomplishment further consolidates the Bank’s reputation for innovation, leadership in financial inclusion, and commitment to customer empowerment within.
Since its inaugural digital loan in August 2019, FirstBank has developed an unconventional and robust digital lending ecosystem designed with Artificial Intelligence and Machine Learning, to improve access to finance, especially to the high-risk customer segment. The Bank created a multi- channel loan disbursement service that requires no collaterals, zero documentation and is void of human interactions. Through its FirstAdvance, FirstCredit and AgentCredit products, 1.5 million unique borrowers enjoyed instant and secure access to credit. This is irrespective of whether they are salary earners, non-salary earners, or micro business owners. They also have the convenient options of accessing these loans through platforms such as *894# (FirstBank’s USSD service), FirstMobile, LitApp and the FirstMonie Agent App.
Regarding this milestone, Chuma Ezirim, Group Executive, e-Business & Retail Products at FirstBank, stated: “This success underscores our ongoing commitment to innovation and a customer-focused approach, which are central to FirstBank’s core values. Beyond achieving substantial figures, we remain dedicated to fostering opportunities for financial independence across Nigeria in particular, and in Africa at large.’’
He added, “We value the trust our customers place in us to support their financial aspirations. Our efforts to advance digital lending will persist, especially to the excluded and underserved customer segments, while effectively managing risks in the process.”
FirstBank currently disburses about N1 Billion daily in digital loans, demonstrating its commitment to fostering an inclusive, technology-driven future for Nigerians. By consistently investing in advanced technologies and developing customised financial solutions, the Bank seeks to improve the financial well-being of individuals and businesses across the nation.
FirstBank, the West Africa premier financial institution and financial inclusion services provider, has strengthened its partnership with the United Nations Global Compact (UNGC) to reaffirm its commitment to driving sustainable finance and unlocking capital for development. This ongoing partnership was reinforced at the recently concluded Fourth International Conference on Financing for Development (FfD4) hosted by the United Nations Department of Economic and Social Affairs (UN DESA) in Seville, Spain.
The FfD4 Conference brought together global leaders, policymakers, and private sector experts to discuss innovative solutions to address the growing SDG financing gap and unlock capital for development in fragile and underserved regions.
FirstBank’s Chief Risk Officer, Patrick Akhidenor, represented the bank at the conference and highlighted two FirstBank flagship initiatives driving resilience finance in Nigeria: The Solar Equipment Financing initiative and the revamped FirstGem Fund. The Solar Equipment Financing initiative offers tailored financing options for the purchase and installation of solar power systems, ensuring access to clean, reliable, and affordable energy solutions. The FirstGem Fund, a women-focused proposition, provides single-digit interest loans to women entrepreneurs without collateral requirements, targeting funding gaps in critical sectors.
‘’We are committed to driving sustainable finance and unlocking capital for development,” said Patrick Akhidenor. “Our partnership with UNGC and participation in the FfD4 Conference demonstrate our dedication to innovative finance solutions that address the SDG financing gap.”
Sanda Ojambo, CEO of UNGC, emphasized the need for innovative, inclusive financial models for underserved regions. “The private sector must play a central role in shaping fit-for-purpose, scalable finance solutions,” she said. “De-risking tools and blended finance can help unlock capital and drive meaningful impact.
FirstBank’s partnership with Development Finance Institutions (DFIs) and its SMEConnect hub demonstrate its capacity to lead efforts in sustainable finance. The bank provides training, networking, and tailored financing to SMEs across various sectors, including education, healthcare, and retail
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